ROADMAP
The Operations Roadmap
AI-native dispatch, talent pipeline, and security operations. Built from Aqaba, operating across the US.
Live roadmap
Shipped, building, planned.
Shipped column auto-refreshes from the last 30 days of git history. Building and planned are hand-curated. No drift, no fluff.
Last refresh · Jul 27, 2026
Shipped
40Last 30d, auto from git.
- FixJul 26
resolved a platform issue
f6570df ↗ - FeatureJul 26
shipped a platform capability
8e76a69 ↗ - FeatureJul 26
shipped a platform capability
6554505 ↗ - FixJul 25
resolved a platform issue
1edc8b7 ↗ - FixJul 25
resolved a platform issue
c59da94 ↗ - FeatureJul 25
shipped a platform capability
5e124af ↗ - FeatureJul 25
shipped a platform capability
e16147e ↗ - FixJul 25
resolved a platform issue
1afcd0f ↗ - FixJul 25
resolved a platform issue
f40363d ↗ - FixJul 25
resolved a platform issue
faf19a1 ↗ - FixJul 25
resolved a platform issue
584113f ↗ - FixJul 25
resolved a platform issue
0fab376 ↗ - FixJul 25
resolved a platform issue
80bccd2 ↗ - FixJul 25
resolved a platform issue
2512f04 ↗ - FeatureJul 25
shipped a platform capability
24442da ↗ - FixJul 25
resolved a platform issue
faf417d ↗ - FixJul 25
resolved a platform issue
56482dd ↗ - FeatureJul 25
shipped a platform capability
b3393dc ↗ - FixJul 25
resolved a platform issue
3d3b16c ↗ - FixJul 25
resolved a platform issue
efe63fe ↗ - FixJul 25
resolved a platform issue
b8c81b8 ↗ - FixJul 25
resolved a platform issue
53f2741 ↗ - FixJul 25
resolved a platform issue
02e27b9 ↗ - FeatureJul 25
shipped a platform capability
510619c ↗ - FeatureJul 25
shipped a platform capability
a4786d1 ↗ - FixJul 25
resolved a platform issue
60e963e ↗ - FeatureJul 25
shipped a platform capability
037aafe ↗ - FeatureJul 25
shipped a platform capability
709eaf7 ↗ - FeatureJul 25
shipped a platform capability
3a4dabf ↗ - FeatureJul 25
shipped a platform capability
c6ff173 ↗ - FixJul 25
resolved a platform issue
1e379fd ↗ - FeatureJul 25
shipped a platform capability
d4849fb ↗ - FeatureJul 25
shipped a platform capability
20d43a8 ↗ - FeatureJul 25
shipped a platform capability
c0a0096 ↗ - FeatureJul 25
shipped a platform capability
92e2b2c ↗ - FixJul 25
resolved a platform issue
f913079 ↗ - FeatureJul 25
shipped a platform capability
34ba1c1 ↗ - FixJul 25
resolved a platform issue
2bde00f ↗ - FixJul 24
resolved a platform issue
7829d45 ↗ - FeatureJul 24
shipped a platform capability
a26e479 ↗
Building
3Active work, this quarter.
- voice
Voice AI dispatcher
Per-call AI handoff for inbound dispatch — replaces tier-1 phone routing with a sub-second voice loop.
- real-estate
Real estate Aqaba beta
Live property listing surface for the Aqaba market — `/api/realestate/listings` shipped, public surface next.
- platform
/proof page expansion
Expanded proof surface — every public claim wired to a verifiable receipt or live signal.
Planned
3Scheduled, not yet started.
- platform
Multi-tenant infrastructure
Per-tenant data isolation, scoped API keys, tenant-aware audit log — the substrate for embedded partners.
- mobile
Native mobile app
Native technician + applicant mobile surface — offline work orders, push notifications, biometric auth.
- expansion
MENA expansion
Bilingual public surface, Arabic-first applicant flow, regional payments and KYC for the wider MENA market.
Public roadmap
Vote on what ships first.
One vote per browser. Honest counts, no auth. Votes are local to your browser — we ship what we see rising across the whole pipeline.
Now
5Shipping this week.
Aqaba hiring push
First-wave Aqaba-local engineering hires. Bilingual pipeline, in-person interviews.
og card ↗/for-employers redesign
Fold the employer surface into /dispatch-engine — fewer pages, one strong pitch.
og card ↗Signature sound design
Distinct sonic identity for maestro events, portal notifications, and applicant milestones.
og card ↗Viral OG cards
Dynamic OG endpoint so every role, post, and thank-you page gets a branded share card.
og card ↗Referral invite links
Shareable /invite/[code] links with PostHog attribution and 30-day cookie window.
og card ↗
Next
5Queued behind what ships today.
Blender orb upgrade
Higher-fidelity hero orb, amber specular, reduced poly budget for mobile.
og card ↗Arabic NLP screener
Bilingual application screener — same rubric in English + Arabic, consistent scores.
og card ↗Live applicant counter
Real-time pipeline signal on /careers — honest zeros when DB is cold.
og card ↗Public press kit
Founder bio, boilerplate, logo archive, press contact — reachable at /press.
og card ↗Public roadmap upvotes
This page you are looking at. Ship what gets the most honest votes first.
og card ↗
Later
5On the map, not yet scheduled.
MCP dispatch server v1
Public npm package @steadywrk/mcp-dispatch — dispatch.quote / order / evals tools.
og card ↗Applicant portal chat
Async interview prep channel per applicant. Not a bot — a real human pipeline.
og card ↗Full Arabic locale
Every public page available at /ar/* — not machine-translated, written with the team.
og card ↗Dispatch mobile app
PWA-first mobile surface for technicians — offline work orders, field signatures.
og card ↗Public evals dashboard
Live /evals feed with dated snapshots. Policy-violation catch rate goes public.
og card ↗
60-Second Dispatch
AI quotes FM jobs faster than any human operator
Learn-to-Dispatch
English Premium communication feeds directly into workforce deployment
Outcome-Based Pricing
Pay per dispatch completed, not per seat occupied
MENA Sovereign
Data residency and operations rooted in Jordan
BUILT WITH
and deep ecosystem integrations
THE ROADMAP
Foundation
- Platform live at steadywrk.app
- AI operations engine launched
- First Jordan team onboarded
- Core services operational (AI Lab, FM, BPO)
- Public funnel and employer surfaces live
Scale
- AI Lab client projects delivered
- Full BPO team operational
- English Premium cohorts running
- Outcome-aligned pricing models
- Active FM client pipeline
Expand
- Expanding field service coverage
- Facility management contracts active
- Growing employer portfolio
- Deeper automation across operations
Steady
- Full service delivery across all verticals
- Internal tooling platform matured
- Regional data sovereignty
- Long-term operating posture
English Premium, communication, and ops training feeding directly into the IGNITE program
IGNITE
Privilege Track · 3 months
A privileged window into the war room — real operations, real clients, rank earned shift by shift.
ORBIT
Lead Fellowship · 6 months
Proven operators multiply force — leading crews, mentoring IGNITE, building the systems.
ZENITH
Executive Track · 12 months
The apex. Directors and heads who carry the strategic axis — invitation only.
Education & Training
Training privilege led by Dr. Reem Shhaiber — Director of Human Resources & Data Protection Officer. Operations cadence commanded by Alma Haddad, Maestro.
English Premium
Operational and professional English for privilege tracks — lessons and cohorts by admission
AI-Native Curriculum
Train on the systems operators actually run — not a classroom simulation
Learn-to-Dispatch Pipeline
Communication readiness → workforce qualification → live deployment
Professional Certifications
Platform certification paths and industry credentials that map to paid work
Training Privilege
Cohort standards that convert learning into paid operator seats — not certificates as identity.
- activePrivilege bar defined for operator entry
- activeCohort → seat pipeline measured end-to-end
- queuedRetention loop after first live shifts
English Premium
Operational and professional English for privilege tracks — lessons and cohorts by admission.
- activeCommunication standards for English-first client work
- activePractice loops wired into operator readiness
- queuedPublic curriculum surface without credential vanity
Maestro Operations
Operating cadence that turns trained people into reliable delivery.
- activeDaily Maestro rhythm and exception handling
- activeReadiness loops from cohort into live seats
- queuedDelivery discipline dashboards in ops workspace
LEADERSHIP
Yousof Almalkawi
Founder & CEO
Dr. Reem Shhaiber
Director of Human Resources & Data Protection Officer
Alma Haddad
Maestro — Operations
Join the operating company.
Open seats across engineering, AI, operations, and training privilege.